Privacy Policy

1. Who We Are

This Privacy Policy applies to Eagle Design & Consultancy Co., Ltd. ("EDAC", "we", "us", or "our"), a company registered in Thailand (Registration No. 0205568058740), with registered address at 219/20 Moo 10, Bang Saray, Sattahip, Chonburi 20250, Kingdom of Thailand.

We operate the website edac.asia and are the legal entity behind the following digital products: NewsletterMe (newsletterme.com), Costable (costable.ai), GloveHub (glovehub.shop), and Agent Directory Exchange (agentdirectory.exchange). We also provide professional design, engineering, and consultancy services to clients in Thailand and Southeast Asia.

2. Information We Collect

We collect information you provide directly to us, including:

• Name and contact details (email address, phone number)
• Company name and business information
• Project details and enquiry content submitted via our contact form
• Payment and billing information (processed securely through Stripe)
• Correspondence records

We also collect limited technical information automatically when you visit our site, including IP address, browser type, pages viewed, and referring URL. This information is used solely for site analytics and security.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Process payments for services rendered
• Issue invoices and manage billing
• Communicate project updates, proposals, and related correspondence
• Comply with legal and regulatory obligations
• Improve our website and service quality

4. Payment Processing

Payments for EDAC services are processed through Stripe, Inc. When you make a payment, your financial information is transmitted directly to Stripe and is subject to Stripe's Privacy Policy. EDAC does not store or have access to your full payment card details.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers — such as payment processors (Stripe) and email services, solely to deliver our services
• Professional advisors — lawyers, accountants, and auditors under confidentiality obligations
• Authorities — where required by Thai law, court order, or regulatory authority

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Business and financial records are retained for a minimum of 5 years in accordance with Thai accounting and tax law.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us at info@edac.asia. We will respond within 30 days.

8. Cookies

Our website uses minimal cookies for basic functionality. We do not use advertising or tracking cookies. You may disable cookies in your browser settings without affecting your ability to use our site.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All data transmissions are encrypted via HTTPS/TLS.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at edac.asia/privacy.html with the date of last update noted at the top.

11. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

Eagle Design & Consultancy Co., Ltd.
219/20 Moo 10, Bang Saray, Sattahip
Chonburi 20250, Thailand
Email: info@edac.asia